tag:blogger.com,1999:blog-5761610807875968581.post5580143174279476607..comments2023-10-12T01:25:56.365-07:00Comments on IT Process Improvement: Problem ManagementVivek Shrivastavahttp://www.blogger.com/profile/04585256430523724066noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5761610807875968581.post-9281334168150400952009-11-09T07:45:07.607-08:002009-11-09T07:45:07.607-08:00A great way to make ensure that you reach a quick ...A great way to make ensure that you reach a quick resolution when dealing with IT solutions can be found in IT Manager III: Unseen Forces.<br /><br />http://itmanager3.intel.com/en-gb/default.aspx?iid=ITMG_IgniteSeed_UK_itprocessimprovementMelissa MRMhttps://www.blogger.com/profile/09339925787514463658noreply@blogger.comtag:blogger.com,1999:blog-5761610807875968581.post-57804158109525890232009-10-23T22:07:30.256-07:002009-10-23T22:07:30.256-07:00Hello Subhajit,
Thank you for your comment.
I fee...Hello Subhajit,<br /><br />Thank you for your comment.<br />I feel that with the proper implementation of Problem Management, the resolution of problems will be undertaken faster as a well defined process exists. Without Problem Management, due to haphazard steps being taken the resolution of problems will be slower.<br /><br />Thanks and regards.<br /><br />VivekVivek Shrivastavahttps://www.blogger.com/profile/04585256430523724066noreply@blogger.comtag:blogger.com,1999:blog-5761610807875968581.post-44922153113027187142009-10-23T08:23:18.173-07:002009-10-23T08:23:18.173-07:00I did ITIL implementation for a large auto major a...I did ITIL implementation for a large auto major and was a Problem management Lead. I firmly believe without Problem Management any Incident Management team is like a team without captain.<br /><br />I differ with you that Problem Management will help you a quick resolution which is not correct in practical situation as they has to find root cause and impact analysisAnonymousnoreply@blogger.com