The strategic plan should of course first and foremost define and build upon the relationship between the products and services that a company produces and the utilization of these by its customers. This, in the end is the life blood of any business endeavor whether it is IT or retail sales. Financial management, Demand management and just good old fashioned service strategy must be performed to achieve this.
Of course, technology must be involved to decide what should be researched and developed in the future in order for the organization to be more competitive. Constant technological improvement is the lifeblood of any technological organization or department. This is obvious.
Furthermore, supplier management should also be considered in a longer term role within the overall strategy. Possibly, certain suppliers should be handled as longer term partners while other suppliers have a less intimate relationship with the organization. By the same token, a plan for the staff should be thought of and monitored in order to reduce the dramatic changes brought on people’s lives with changes in their employment status.
In reality all aspects of the organization must be considered at the high level and incorporated in a strategic plan. Individual project plans and so on should be deeper dives in to the overall strategic plan. It is the author’s hope that top management performs strategic planning in a well organized and complete way.
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